Last updated: 17 June 2026
The Birkbeck (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains what personal data we collect from visitors to our website, how we use it, and what rights you have in relation to it.
This website is operated by The Birkbeck, based at 45 Birkbeck Road, Sidcup, Kent, DA14 4DB. We provide chiropody, osteopathy and acupuncture services.
For the purposes of UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, The Birkbeck is the data controller of personal data collected through this website.
If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:
Email: enquiries@thebirkbeck.co.uk
Post: 45 Birkbeck Road, Sidcup, Kent, DA14 4DB
We collect personal data only when you choose to provide it to us, specifically when you use the contact or appointment enquiry form on our website. The information you submit through this form may include:
We do not use cookies, analytics tools, or any other tracking technology to collect information about your browsing behaviour on this website. We do not collect any personal data automatically simply by you visiting the site.
When you submit the contact form, the information you provide is sent directly to us by email at enquiries@thebirkbeck.co.uk. We use this information solely to:
The lawful basis we rely on for processing this information is our legitimate interest in responding to enquiries from prospective and existing patients, and, where your enquiry relates to arranging treatment, in taking steps to provide that service to you.
Information submitted through the contact form is sent directly to our email inbox. It is not stored in a separate website database. We take reasonable steps to keep this information secure, including restricting access to our email account to authorised staff only.
We retain enquiry emails for as long as reasonably necessary to deal with your enquiry and any related ongoing care, and in line with our general record-keeping practices as a healthcare practice. If you are or become a patient, any clinical records will be held separately in accordance with our clinical record-keeping obligations and relevant professional body guidance.
We do not sell, rent, or trade your personal data to any third party. We do not share the information submitted through our contact form with any third party, except where we are required to do so by law, or where it is necessary to provide treatment or care that you have requested (for example, liaising with another healthcare professional involved in your care, with your knowledge).
Our website displays a map using OpenStreetMap to help visitors find our location, and uses Google Fonts to display text. Please see our Cookie Policy for more information about these third-party services and what, if any, data may be transferred as a result of loading them.
Under UK data protection law, you have a number of rights in relation to your personal data, including the right to:
To exercise any of these rights, please contact us using the details in Section 1 above. We will respond to your request within one month, as required by law.
You also have the right to lodge a complaint with the UK’s data protection regulator, the Information Commissioner’s Office (ICO), if you believe your personal data has not been handled in accordance with the law. The ICO can be contacted at ico.org.uk.
Our website is not directed at children, and we do not knowingly collect personal data from children through the website. If you are a parent or guardian enquiring on behalf of a child, the information provided will be treated in the same way as set out in this Policy.
We may update this Privacy Policy from time to time, for example to reflect changes in our practices or for legal or regulatory reasons. Any changes will be posted on this page with an updated revision date.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
The Birkbeck
45 Birkbeck Road, Sidcup, Kent, DA14 4DB
Email: enquiries@thebirkbeck.co.uk
The Birkbeck
45 Birkbeck Road, Sidcup
DA14 4DB